Hardship Assistance

Arvest Central Mortgage Company (ACMC) is pleased to offer assistance to homeowners who are experiencing a financial hardship. As your servicer of choice, we want to help you retain your home or help to ease your transition to a new home. If you are experiencing a hardship the time to act is now. Please review the overview of different hardship assistance options below.

To learn more about this program please visit www.makinghomeaffordable.gov and www.knowyouroptions.com. Click here to view interactive options to avoid foreclosure.
Please review the full list of options available below.

Helpful Links for additional Foreclosure Prevention Information:

Find a HUD-approved Counselor in your area by visiting http://www.hud.gov/offices/hsg/sfh/hcc/fc/

Please contact a HUD Certified Housing Counselor call toll free at 1-800-569-4287.

What financial documents do I have to submit?

Ready to apply for Hardship Assistance? Click here

Hardship Assistance Request Frequently Asked Questions

Program Type Current Financial Hardship Benefits
Repayment Plan Short-Term Hardship. You have the financial ability to make more than the regular monthly payment but have fallen behind on your mortgage Allows you to bring your account current by paying your monthly payment plus a portion of all past due payments.
Forbearance Short-Term Hardship. You have no or a limited amount of income. Allows you to temporarily reduce your monthly payment to allow you to recover from your hardship. Can lead to other workouts once the forbearance period is over.
Traditional Modification Permanent/Long term Hardship and want to keep the property. You do not have the financial ability to make the current mortgage payment and you are not eligible for the Home Affordable Modification Program. Allows you to reduce your monthly mortgage payment. If approved by investor and/or insurer the delinquent interest, escrow shortage, and other fees will be capitalized. An escrow account will be set up for taxes and insurance.
Presale/Short Sale Permanent/Long-term Hardship and want to leave the property. You do not have the financial ability to make the current mortgage payment and/or are unable to qualify for a modification. Allows you to sell your property for less than what is owed to satisfy your debt if approved by the investor. Beneficial if your property value has decreased. Must have a licensed realtor and be an “arms-length transaction.”
Deed in Lieu Permanent/Long-term Hardship and want to leave the property. Allows you to ask your investor/or insurer to accept the deed for your property in lieu of foreclosure. Beneficial if you have been unsuccessful in your efforts to sell your home. Home must be marketed for at least 90 days.